I want to move back into my house, what now?
Giving Notice (The Official Bit)
Once you give us the go-ahead, we’ll issue the correct notice to the tenant—42 days’ notice, nice and tidy. We’ll make sure it’s all legally sound and clearly communicated. The notice period is
Counter Notice (Sometimes a Plot Twist)
In some cases, the tenant may decide to move out earlier and give us what’s called a counter notice—21 days’ notice to vacate. This only applies if they’re on a periodic tenancy (not a fixed term). We’ll keep you in the loop if this happens.
Final Inspection
Once the tenant has moved out, we’ll conduct a detailed final inspection within 1–2 business days, using the original condition report as our guide. If required, we’ll arrange for meth testing and take a final water reading (charged to the outgoing tenant).
Pro tip: Always allow 3–5 days between the vacate date and you taking possession so we’ve got time to handle any surprise repairs or clean-ups before handover.
Sorting the Bond
If there’s any damage or cleaning required, we’ll coordinate the work to ensure its completed promptly. To avoid any delays and ensure contractors are paid on time, the costs will initially be deducted from the owner’s account and then reimbursed from the tenant directly or from the bond, whichever occurs first. If there’s any dispute, don’t stress - we’ll handle the tribunal process. Just a heads up that it can sometimes take a while to secure a hearing date (often 2–3 months in some areas).
Handover Time!
Once everything’s squared away, the keys will be ready for collection from our office.