Managing Pet Applications in Rentals: What Landlords, Property Managers & Tenants Need to Know

Date: 13 Mar 2026

With pets now allowed in all rental properties, landlords and property managers need a clear process to manage pet applications effectively. While tenants are entitled to have pets, understanding the details of each application helps ensure pets are well cared for, properties are protected, and tenancies run smoothly.

Application Process
A comprehensive pet application is the foundation of this process. Tenants should provide full details about their pet, including photos and descriptions of sleeping areas, enclosures, or tanks. Health records, microchip numbers, registration, and evidence of compliance with local council requirements are essential. For dogs, cats, and other social animals, a clear description of daily routines is useful, such as whether the pet accompanies the tenant to work, spends time at daycare, or is left alone during the day. Understanding the pet’s routine helps landlords and managers anticipate potential risks and plan for property upkeep.

Equally important is assessing the suitability of the property. Features such as secure fencing, tiled flooring, or outdoor spaces designed for pets can reduce the likelihood of damage. Indoor pets should be managed with stimulation and containment in mind to prevent stress or behavioural issues. Tenants should be encouraged to provide context if there have been previous incidents with pets, as transparency allows for informed decision-making and avoids surprises later.

Pet Agreements & Care During a Tenancy 
Once the application is approved, a Pet Agreement formalises the expectations. This document outlines the tenant’s responsibilities for care, hygiene, and property maintenance, as well as any agreed conditions, such as professional carpet cleaning, pest treatment, or installation of pet doors. It also confirms the pet bond, typically up to two weeks’ rent, and establishes joint liability for any pet-related damage. Clear agreements protect both landlords and tenants and provide a framework for resolving issues if they arise.

During the tenancy, landlords and property managers should ensure pets are properly managed. Tenants are responsible for maintaining cleanliness, addressing odours and waste, and repairing any pet-related damage promptly, as this is not considered fair wear and tear. For inspections and maintenance visits, tenants should be present when pets are on-site, ensuring access is safe and efficient for tradespeople and property managers. Encouraging tenants to maintain renters insurance covering accidental pet damage is also a practical safeguard.

At the end of the tenancy or when a pet leaves the property, landlords should complete an inspection to assess any visible damage. Tenants remain responsible for any later-discovered issues that resulted from the pet. Returning the property in a clean and well-maintained condition is required, including carpet cleaning, removal of pet hair or odours, and restoration of outdoor spaces. Pest treatment may also be required if issues arose during the tenancy. If tenants introduce a new pet, a fresh application and approval process is necessary.

Changes Are a Good Thing
By maintaining a consistent approach to pet applications and approvals, landlords and property managers can protect their properties while supporting tenants’ rights to have pets. Comprehensive applications, clear agreements, and ongoing monitoring ensure that tenancies are successful for everyone involved. This change doesn’t need to be seen as a challenge; pets can make homes feel more like home and are often part of the family. Responsible tenants with pets are often long-term tenants that understand the liabilities of having pets in a rental home. The key is preparation: understanding what to expect, setting clear expectations upfront, and maintaining consistent processes. Being prepared allows landlords and tenants to embrace this change confidently while keeping properties in excellent condition.

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Managing Pet Applications in Rentals: What Landlords, Property Managers & Tenants Need to Know

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